Privacy Policy

Last updated: March 29, 2026

1. Information We Collect

We collect personal information that you voluntarily provide to us, such as your name, email address, and data related to your pets (name, breed, weight, medical history).

2. AI Usage and Data Processing

VetVault uses third-party Artificial Intelligence services to process clinical analytics and extract medical values. Specifically:

• Providers: We use technology from OpenAI and Groq Inc. for natural language processing and computer vision.
• Secure Transit: Data is sent encrypted through our secure backend (ocr.it-systems.es) solely for extraction.
• Privacy: We do not store your medical reports on provider servers, and they are not used for training AI models.

3. User Rights

You have the right to access, rectify or delete your personal data at any time through the application or the web portal.

4. Medical Disclaimer

VetVault is an organizational tool. AI-generated interpretations are purely informative and do not substitute for the diagnosis of a certified veterinarian.